Shipping Policy

Last updated: 01/08/2026

This Shipping Policy applies to all orders placed with Club 1933 through its website.

1. Order processing

Orders are normally processed within 1 to 3 working days after payment has been successfully received and cleared.

Processing times are estimates only and may be extended during peak trading periods, launches, restocks, public holidays, promotional campaigns, or where additional verification is required.

Club 1933 reserves the right to delay, refuse, or cancel any order where fraud is suspected, payment cannot be authorised, stock is unavailable, or an error has occurred in relation to pricing or product information.

2. Dispatch

An order is considered dispatched when it has been handed to the relevant delivery carrier or collection service.

Where tracking is available, dispatch confirmation and tracking details will be sent to the customer using the contact details provided at checkout.

3. Delivery times

Any delivery dates or times stated on the website, at checkout, or in communications are estimates only and are not guaranteed unless expressly stated otherwise.

Estimated delivery windows may vary depending on:

• The delivery destination.
• The shipping method selected.
• Carrier performance.
• Customs processing for international orders.
• Seasonal or operational disruption.

Club 1933 is not liable for delays caused by events outside its reasonable control, including postal delays, weather disruption, industrial action, customs delays, carrier errors, or force majeure events.

4. Shipping charges

Shipping charges will be displayed at checkout before the customer places an order.

As a Club 1933 member, you are entitled to free standard UK delivery on all orders placed via the Club 1933 website. This benefit applies only to the standard UK shipping option at checkout. Express, international, and any other non-standard delivery methods are not included and will be charged at the applicable rates. Club 1933 reserves the right to amend or remove this benefit at any time with notice to members

Club 1933 reserves the right to amend shipping prices at any time prior to an order being placed. Any such changes will not affect orders already accepted.

5. Delivery addresses

Customers are responsible for ensuring that all delivery information provided at checkout is complete and accurate.

Club 1933 accepts no responsibility for delays, failed deliveries, losses, or additional costs resulting from:

• Incorrect or incomplete address details.
• Failure to collect an item from a delivery office, parcel shop, or safe place.
• Refusal of delivery by the recipient.

If an order is returned to Club 1933 due to an address error, failed delivery, or non-collection, Club 1933 reserves the right to charge the customer for any re-delivery costs.

6. Risk and title

Risk in the goods passes to the customer upon delivery to the address provided in the order, or upon collection by the customer or the customer’s nominated recipient.

Title to the goods shall pass only when Club 1933 has received payment in full for the goods and any applicable delivery charges.

7. Missing, delayed, or lost parcels

If an order has not arrived within the estimated delivery period, the customer should contact Club 1933 at support@club1933.co.uk as soon as reasonably possible.

Club 1933 may require a reasonable period to investigate the issue with the carrier before offering any replacement or refund. Customers must cooperate with any investigation, including confirming delivery details and completing any required declarations.

Club 1933 reserves the right not to issue a replacement or refund where tracking records indicate successful delivery to the address provided, unless required by applicable law or unless there is sufficient evidence of loss or misdelivery.

8. Damaged parcels in transit

If a parcel arrives visibly damaged, the customer should, where possible:

• Refuse delivery; or
• Notify Club 1933 immediately after receipt.

If the contents are damaged, the customer must contact Club 1933 within 7 days of delivery with photographic evidence of both the packaging and the damaged goods.

Failure to report transit damage promptly may affect Club 1933’s ability to make a claim against the carrier and may delay or limit the remedy available.

9. International orders

Shipping Destinations

Club 1933 currently ships to the following countries and territories:

• United Kingdom
• Ireland
• France
• Germany
• Netherlands
• Belgium
• Spain
• Portugal
• Italy
• Denmark
• Sweden
• Norway
• Switzerland

If a destination is not listed above, we do not currently offer shipping to that country. Please check back again in future as we may expand delivery regions over time.

For international orders, the customer is responsible for any customs duties, import taxes, clearance fees, handling charges, or other local charges imposed by the destination country, unless expressly stated otherwise at checkout.

Club 1933 is not responsible for delays caused by customs procedures or import controls.

If an international order is refused, unclaimed, or returned due to unpaid customs charges or import requirements, Club 1933 may deduct from any refund:

• Original shipping charges.
• Return shipping charges.
• Any customs, handling, or carrier fees incurred.

10. Pre-orders and launch products

Where a product is sold on a pre-order basis or as part of a launch, estimated dispatch dates are indicative only.

If an order contains both in-stock and pre-order items, Club 1933 reserves the right to ship the items together once all items are available, unless stated otherwise.

Club 1933 will not be liable for launch-related delays where such delays are reasonable and communicated to the customer.

11. Contact details

All shipping enquiries should be sent to:

Club 1933

Email: support@club1933.co.uk